Insurance & Getting Started

We accept most major insurance plans and offer flexible payment options to make quality care accessible.

INSURANCE WE ACCEPT

In-Network Insurance:

We are in-network providers for:

• Blue Cross Blue Shield (all therapists)

• Aetna (Jason Woodford and Hollie Perez)

• United Healthcare (Jason Woodford and Hollie Perez)

When you use in-network insurance, you typically pay only your copay or coinsurance amount per session. We'll verify your benefits before your first appointment so you know exactly what to expect.

Insurance Verification

Not sure what your insurance covers? We're happy to help. Call us at (309) 431-4411 and we'll verify your benefits at no charge. We can tell you:

• Your copay or coinsurance amount

• How many sessions your plan covers

• Whether you need a referral

• Your deductible status

PAYMENT OPTIONS

Self-Pay

If we're not in-network with your insurance, or if you prefer not to use insurance, we offer self-pay rates. Contact our office for current pricing.

Benefits of self-pay:

• Complete privacy (insurance companies won't have access to any information)

• No diagnosis required

• Flexible session frequency

Good Faith Estimate

Federal law requires us to provide a Good Faith Estimate of costs for clients paying out-of-pocket. We'll provide this before your first session so there are no surprises.

GETTING STARTED

How to Schedule Your First Appointment

Step 1: Contact Us

Call (309) 431-4411 or fill out our contact form. Our intake coordinator will answer your questions and help you find the right therapist match.

Step 2: Free 15-Minute Consultation

We offer complimentary phone consultations with each therapist so you can get a feel for their approach before committing.

Step 3: Schedule Your First Session

Once you've found a good fit, we'll get you on the calendar. First appointments are typically available within 1-2 weeks.

Step 4: Complete Intake Paperwork

We'll send you forms to complete before your first visit. This helps your therapist understand your concerns and make the most of your time together.

What to Bring to Your First Session

Nothing, we’ll already have everything we need from your intake paperwork and insurance information submitted ahead of time.

Just come as you are, and we’ll take it from there.

Questions?

Call us at (309) 431-4411 or visit our FAQ page for answers to common questions about therapy, insurance, and what to expect.

We look forward to supporting you on your journey.